A master negotiator shows us how to do it without guilt or embarrassment
March 19, 2007
The March 19, 2007, issue of Time magazine featured an article on William Ury's new book, The Power of a Positive No. "No may be the most powerful word in the language, but it's also potentially the most destructive, which is why it's hard to say," says Ury. Read the complete article at Time.com.