conflict resolution

Top Ten Posts About Conflict Resolution

| | Conflict Resolution

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Conflict resolution … Read Top Ten Posts About Conflict Resolution

participative leadership

Leading vs. Managing: What’s the Difference?

| | Leadership Skills

Are you a manager or a leader? Many people would say they are a bit of both. Indeed, the overlap between the two roles can be confusing. … Read Leading vs. Managing: What’s the Difference?

fairness in negotiation

Fairness in Negotiation

| | Negotiation Skills

Imagine that you and your business partner agree to sell your company. You end up getting an offer that pleases you both, so now you face the … Read Fairness in Negotiation

negotiation skills

Negotiation Skills: How to Become a Negotiation Master

| | Negotiation Skills

Negotiation jujitsu means breaking the vicious cycle of escalation by refusing to react. Resistance should be channeled into activities such as “exploring interests, inventing options for mutual … Read This Post

Dishonest Negotiators

Trust and Honesty in Negotiations: Dealing with Dishonest Negotiators

| | Dealing with Difficult People

Negotiating opportunities sometimes come from challenging sources: a family member who has been unreliable in the past but promises to make a change; a business competitor that … Read This Post

business negotiations

Negotiations in the News: Lessons for Business Negotiators

| | Business Negotiations

What can business negotiators learn from current negotiations in the news? Quite a bit, according to the dozens of negotiation experts who contributed to the January 2019 … Read This Post

mandated mediation mediated communication

Mandated Mediation: What to Expect

| | Mediation

Business contracts, as well as the courts, often compel parties to a dispute to engage in mandated mediation. What is mandated mediation, and what can you expect … Read Mandated Mediation: What to Expect

conflict management

Communication and Conflict Management: Responding to Tough Questions

| | Conflict Resolution

Most of us feel compelled to respond honestly and completely to direct questions in negotiation, communication and conflict management, even when doing so could hurt us. If … Read This Post

Hardball negotiation tactics

Hardball Negotiation Tactics: Time Pressure in Major League Baseball

| | Business Negotiations

Major League Baseball (MLB) games are known for their leisurely pacing. In recent years, off-season negotiations between teams and free agents have sometimes proceeded at a similarly … Read This Post

conflict resolution

How to Maintain Your Power While Engaging in Conflict Resolution

| | Conflict Resolution

By following these steps, you can keep your edge while encouraging cooperative, rather than competitive, behavior in conflict management. … Read This Post

business negotiations

Panda Diplomacy and Business Negotiations: Applying Soft Power

| | Business Negotiations

In 2011, Emiko Okuyama, the mayor of Sendai, Japan, launched a business negotiation that, at the time, seemed relatively straightforward. Sendai had been devastated by the earthquake … Read This Post

negotiation training whats special about technology negotiations

Join Us in Cambridge for a Summit on AI and Negotiation

| | Teaching Negotiation

Join us on March 8 & 9 in Cambridge for a summit on AI and negotiation, featuring cutting-edge research and innovations in the field.
The Program on Negotiation … Read This Post