Charismatic leadership

Charismatic Leadership: Weighing the Pros and Cons

| | Leadership Skills

Jack Welch. Lee Iacocca. Ronald Reagan. Steve Jobs. Sam Walton. These prominent leaders from the 1980s embodied a leadership style held up at the time as highly … Read This Post

negotiation training

10 Negotiation Training Skills Every Organization Needs

| | Negotiation Training

How can managers and their organizations increase the odds that negotiation training will lead to beneficial long-term results? Here are several pieces of advice, drawn from experts … Read This Post

dispute resolution

Three Questions to Ask About the Dispute Resolution Process

| | Dispute Resolution

Dispute resolution is often a multistep process that can start with negotiation, move on to mediation, and, if necessary, end in arbitration or litigation. … Read This Post

moral leadership

Moral Leadership: Do Women Negotiate More Ethically than Men?

| | Leadership Skills

A key component of moral leadership is motivating others to live up to their personal ethical standards and those of your organization, even in the face of … Read This Post

cultural barriers

How to Overcome Cultural Barriers in Communication – Cultural Approximations of Time and the Impact on Negotiations

| | International Negotiation

Some of the most fundamental international negotiation skills to develop are negotiation strategies on how to overcome cultural barriers in communication. … Read This Post

Managing Difficult Employees: Listening to Learn

Managing Difficult Employees: Listening to Learn

| | Dealing with Difficult People

Managing difficult employees is one of the biggest challenges that leaders face. When employees seem unreasonable, belligerent, or uncooperative, managers may be tempted either to brush aside … Read Managing Difficult Employees: Listening to Learn

Influence Tactics in Negotiation

| | Negotiation Skills

Whether we notice them or not, social norms—the rules of behavior deemed acceptable in society—strongly influence our behavior. We automatically lower our voices when we enter a … Read Influence Tactics in Negotiation

distributive negotiation

What Is Distributive Negotiation?

| | Negotiation Skills

What is distributive negotiation? Distributive negotiation involves haggling over a fixed amount of value—that is, slicing up the pie. In a distributive negotiation, there is likely only … Read What Is Distributive Negotiation?

negotiate via text

How to Negotiate via Text Message

| | American Secretaries of State Project, Negotiation Skills

Do you negotiate via text message? If you’re a young person early in your career, there’s a good chance you could easily pull up message strings full … Read How to Negotiate via Text Message

win win

Win-Win Negotiation: Managing Your Counterpart’s Satisfaction

| | Win-Win Negotiations

As the following points of win-win negotiation will demonstrate, ensuring that your counterpart is satisfied with a particular deal requires you to manage several aspects of the … Read This Post

labor negotiation strategies

Labor Negotiation Strategies

| | Win-Win Negotiations

No one likes strikes. They can be financially devastating to employers and employees alike. And because strikes inconvenience the public, whatever popular support striking workers gain may … Read Labor Negotiation Strategies

mediation

Why is Negotiation Important: Mediation in Transactional Negotiations

| | Mediation

We generally think of mediation as a dispute-resolution device. Federal mediators intervene when collective bargaining breaks down. Diplomats are sometimes called in to mediate conflicts between nations. … Read This Post