gender gap in negotiation

Women and Negotiation: Narrowing the Gender Gap in Negotiation

| | Business Negotiations

Men tend to achieve better economic results in negotiation than women, negotiation research studies have found overall. Such gender differences are generally small, but evidence from the … Read This Post

negotiation myths

Will You Avoid a Negotiation Impasse?

| | Negotiation Skills

In the summer of 2016, Illinois became the only U.S. state in the past 80 years to go an entire year without a full operating budget, according … Read Will You Avoid a Negotiation Impasse?

win win

Win-Win Negotiation: Managing Your Counterpart’s Satisfaction

| | Win-Win Negotiations

As the following points of win-win negotiation will demonstrate, ensuring that your counterpart is satisfied with a particular deal requires you to manage several aspects of the … Read This Post

handle difficult customers

How to Handle Difficult Customers

| | Dealing with Difficult People

Every salesperson has his or her war stories: tales of difficult customers who made extreme demands and threats, tried to take advantage, or were extremely rude. Dealing … Read How to Handle Difficult Customers

negotiations

Stonewalling in Negotiations: Risks and Pitfalls

| | Negotiation Skills

Contract negotiations between Jason Pierre-Paul and the New York Giants demonstrate the hazards of intentionally stonewalling your counterpart in negotiations. A successful defensive end with the Giants … Read Stonewalling in Negotiations: Risks and Pitfalls

three-party

Check Out the Three-Party Coalition All-In-One Curriculum Package

| | Teaching Negotiation

A new way to go in-depth on the fundamental negotiation concepts and measure learning outcomes. 
If you are new to teaching negotiation or are looking to go in-depth … Read This Post

types of conflict, conflict styles how to handle conflict

3 Types of Conflict and How to Address Them

| | Conflict Resolution

In the workplace, it sometimes seems as if conflict is always with us. Miss a deadline, and you are likely to face conflict with your boss. Lash … Read 3 Types of Conflict and How to Address Them

win-win negotiation

5 Win-Win Negotiation Strategies

| | Win-Win Negotiations

Business negotiators understand the importance of reaching a win-win negotiation: when both sides are satisfied with their agreement, the odds of a long-lasting and successful business partnership … Read 5 Win-Win Negotiation Strategies

cross-cultural communication in business

Cross-Cultural Communication in Business Negotiations

| | International Negotiation

When preparing for cross-cultural communication in business negotiations, we often think long and hard about how our counterpart’s culture might affect what he says and does at … Read This Post

Ethics in Negotiations

Ethics in Negotiations: How to Deal with Deception at the Bargaining Table

| | Dealing with Difficult People

You say you would never lie during a negotiation. Your ethical standards are solid—right? Ethics in negotiations are an important subject. Learn how ethics in negotiations can … Read This Post

conflict resolution

Using Conflict Resolution Skills: Trying to Forgive and Move Forward

| | Conflict Resolution

In business negotiations, when a counterpart apologizes for harming or offending you, should you forgive and move forward? What if doing so seems impossible? … Read This Post

What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement

What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement

| Guhan Subramanian | BATNA

Your BATNA, or the ability to identify a negotiator’s best alternative to a negotiated agreement, is among one of the many pieces of information negotiators seek when … Read This Post