AI Chatbox

AI Mediation: Using AI to Help Mediate Disputes

| | Mediation

AI mediation is on the rise, with chatbots increasingly assisting human mediators in resolving disputes. Here’s what AI mediation is capable of—and where it falls short. … Read AI Mediation: Using AI to Help Mediate Disputes

notable negotiations

Top 10 Notable Negotiations of 2022

| | Business Negotiations

Looking back at our Top 10 Notable Negotiations of 2022, which highlight key lessons that negotiators can take away from dealmaking and conflict resolution in government, business, … Read Top 10 Notable Negotiations of 2022

crisis management

What is Crisis Management in Negotiation?

| | Crisis Negotiations

Organizations often establish elaborate business crisis management plans. Through a rapid, centralized response, an organization can shift swiftly and efficiently from day-to-day operations into crisis-management mode, whether … Read What is Crisis Management in Negotiation?

positional bargaining

Positional Bargaining Pitfalls

| | Negotiation Skills

Positional bargaining may sound like business as usual, but it shouldn’t be. In fact, positional bargaining is typically an ineffective way of reaching an agreement for numerous … Read Positional Bargaining Pitfalls

negotiating

Negotiating the Good Friday Agreement

| | Conflict Resolution

Retired US Senator George Mitchell played a critical role in negotiating the Good Friday Agreement in Northern Ireland. In an interview with Susan Hackley, Managing Director of … Read Negotiating the Good Friday Agreement

ways to avoid conflict

Madeleine Albright’s Ways to Avoid Conflict In Negotiation: First, Put Yourself In Their Shoes

| | Conflict Resolution

When parties can trade on their preferences across different issues, they reduce the need to haggle over price and percentages. But are there ways to avoid conflict … Read This Post

unconscious biases

Confronting Implicit Biases That Hinder Diversity and Inclusion

| | Leadership Skills

Implicit biases systematically hold back African Americans from leadership positions, research shows. A leadership and negotiation expert offers advice on how to improve diversity and inclusion. … Read This Post

distributive negotiation

What is Distributive Negotiation and Five Proven Strategies

| | Dealmaking

Most negotiations call for very different, even opposing, skills: collaboration and competition. To get a great deal, we typically must work with others to find new sources … Read This Post

negotiation biases

Salary Negotiations: Reducing Gender and Racial Pay Gaps

| | Leadership Skills

Salary negotiations contribute to enduring gender and racial pay gaps. Research on the topic reveals how such gaps arise and suggests possible remedies that organizations can take. … Read This Post

salary negotiations

Salary Negotiations in the NBA and Beyond

| | Business Negotiations

In negotiation, one great deal can beget another. For the National Basketball Association (NBA), its stellar 2016 national television contract begat dozens of stellar salary negotiations for … Read Salary Negotiations in the NBA and Beyond

Negotiation Analysis

Negotiation Analysis: The US, Taliban, and the Bergdahl Exchange

| | International Negotiation

The exchange between the United States and the Taliban of Sergeant Bowe Bergdahl for five Taliban leaders held at Guantanamo Bay, Cuba, represented the first public prisoner … Read This Post

ethical negotiation behavior

Tired of Liars? Promote More Ethical Negotiation Behavior

| | Negotiation Skills

Promoting ethical negotiation behavior is one of the steps we can take to reduce the odds that someone will try to deceive us, and is likely to … Read This Post