mandated mediation mediated communication

Mandated Mediation: What to Expect

| | Mediation

Business contracts, as well as the courts, often compel parties to a dispute to engage in mandated mediation. What is mandated mediation, and what can you expect … Read Mandated Mediation: What to Expect

conflict management

Communication and Conflict Management: Responding to Tough Questions

| | Conflict Resolution

Most of us feel compelled to respond honestly and completely to direct questions in negotiation, communication and conflict management, even when doing so could hurt us. If … Read This Post

Hardball negotiation tactics

Hardball Negotiation Tactics: Time Pressure in Major League Baseball

| | Business Negotiations

Major League Baseball (MLB) games are known for their leisurely pacing. In recent years, off-season negotiations between teams and free agents have sometimes proceeded at a similarly … Read This Post

conflict resolution

How to Maintain Your Power While Engaging in Conflict Resolution

| | Conflict Resolution

By following these steps, you can keep your edge while encouraging cooperative, rather than competitive, behavior in conflict management. … Read This Post

business negotiations

Panda Diplomacy and Business Negotiations: Applying Soft Power

| | Business Negotiations

In 2011, Emiko Okuyama, the mayor of Sendai, Japan, launched a business negotiation that, at the time, seemed relatively straightforward. Sendai had been devastated by the earthquake … Read This Post

negotiation training whats special about technology negotiations

Join Us in Cambridge for a Summit on AI and Negotiation

| | Teaching Negotiation

Join us on March 8 & 9 in Cambridge for a summit on AI and negotiation, featuring cutting-edge research and innovations in the field.
The Program on Negotiation … Read This Post

anchoring effect

The Anchoring Effect and How it Can Impact Your Negotiation

| | Negotiation Skills

Goal setting affects performance. In a review of goal-setting research, negotiation scholars Deborah Zetik and Alice Stuhlmacher of DePaul University found that when negotiators set specific, challenging … Read This Post

negotiation styles

Understanding Different Negotiation Styles

| | Negotiation Skills

In the business world, some negotiators always seem to get what they want, while others more often tend to come up short. What might make some people … Read Understanding Different Negotiation Styles

multi-door courthouse

What is the Multi-Door Courthouse Concept

| | International Negotiation

As a collaboration between UST School of Law and the Program on Negotiation at Harvard Law School, the following is the transcript of a conversation between the … Read What is the Multi-Door Courthouse Concept

Collaborative negotiation examples

Collaborative Negotiation Examples: Tenants and Landlords

| | Negotiation Training

In the best of times, negotiators brim with resources, energy, and optimism, which inspire collaboration and creativity. In the worst of times, negotiators are so stressed and … Read This Post

BATNA Examples in Negotiation

Learning from BATNA Examples in Negotiation

| | BATNA

How should you decide whether to accept or reject your counterpart’s final offer in negotiation? In their influential book, Getting to Yes: Negotiating Agreement Without Giving In, … Read Learning from BATNA Examples in Negotiation

intercultural barriers

Solutions for Avoiding Intercultural Barriers at the Negotiation Table

| | Business Negotiations

Even with a common language and the best of intentions, business negotiators from different cultures face special challenges. Try these solutions for avoiding intercultural barriers when preparing … Read This Post