crisis negotiation

Crisis Negotiation Skills: The Hostage Negotiator’s Drill

| | Crisis Negotiations

Here are some negotiating skills from the world of crisis negotiations: Hostage negotiators stress the importance of discussing the “drill”—goals, ground rules, and operating principles—with their team … Read This Post

mediation training

Mediation Training: What Can You Expect?

| | Mediation

Organizations have long recognized the value of hiring professional mediators to help resolve disputes. More and more, managers have begun to also see value in securing mediation … Read Mediation Training: What Can You Expect?

Women Negotiators

Challenges Facing Women Negotiators

| | Leadership Skills

On the average, women often obtain less favorable or advantageous outcomes at the bargaining table when compared with their male counterparts. … Read Challenges Facing Women Negotiators

dispute resolution

Negotiation Case Studies: Google’s Approach to Dispute Resolution

| | Dispute Resolution

Here’s a great example on how to avoid litigation by pursuing negotiation with your counterparts. In the face of antitrust charges, Google’s guiding principle for dispute resolution … Read This Post

leadership styles

Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains

| | Leadership Skills

The persistence of the so-called “glass ceiling” and salary gap between men and women is often chalked up to the fact that men historically have been more … Read This Post

negotiation BATNA

Take your BATNA to the Next Level

| | BATNA

If your current negotiation reaches an impasse, what’s your best outside option? Most seasoned negotiators understand the value of evaluating their BATNA, or best alternative to a … Read Take your BATNA to the Next Level

anchoring effect

An Example of the Anchoring Effect – What to Share in Negotiation

| | Negotiation Skills

The prospect of sharing information with a negotiating counterpart can be scary – it can fix your counterpart into a position at the negotiation table you didn’t … Read This Post

negotiations

Top 10 Notable Negotiations

| | Negotiation Skills

In 2017, all eyes were on Washington as a president with a reputation as a dealmaker entered the White House. The following negotiations from the past year, … Read Top 10 Notable Negotiations

Renegotiation

Renegotiation Lessons from the NAFTA Talks

| | Dealmaking

Renegotiation poses significant challenges to negotiators, especially when they are dissatisfied with their current agreement. … Read Renegotiation Lessons from the NAFTA Talks

conflict management

Conflict Management Skills When Dealing with an Angry Public

| | Conflict Resolution

When negotiators get along well, creative problem solving is easy. When they become upset, however, they seem to forget everything they know about finding joint gain, to … Read This Post

conflict resolution

In Conflict Resolution, President Carter Turned Flaws Into Virtues

| | Conflict Resolution

When it comes to conflict resolution, surprisingly useful nuggets of advice come from the realm of international conflict. Take the Camp David Accords of 1978, as described … Read This Post

conflict resolution

Negotiating Identity and Values-Based Disputes

| | Teaching Negotiation

How Do Parties in Conflict Negotiate Core Beliefs?
Identity and values-based disputes are particularly challenging to resolve, as identities are naturally inflexible and values are typically much less … Read Negotiating Identity and Values-Based Disputes