How to manage conflict at work

How to Manage Conflict at Work

| | Conflict Resolution

Sooner or later, almost all of us will find ourselves trying to cope with how to manage conflict at work. At the office, we may struggle to … Read How to Manage Conflict at Work

productive negotiations Contract Negotiation Skills: Setting Yourself Up for Success

Contract Negotiation Skills: Setting Yourself Up for Success

| | Dealmaking

Our contract negotiation skills need to go beyond getting a great deal in the short term. As failed partnership on Covid-19 vaccine production illustrates, strong safeguards and … Read This Post

dispute resolution

Negotiation Case Studies: Google’s Approach to Dispute Resolution

| | Dispute Resolution

Here’s a great example on how to avoid litigation by pursuing negotiation with your counterparts. In the face of antitrust charges, Google’s guiding principle for dispute resolution … Read This Post

negotiation logistics

Negotiation Logistics: Best Practices for Better Deals

| | Dealmaking

Negotiators are often so intent on preparing for the substance of a negotiation—researching the other party, analyzing their alternatives, and so on—that they neglect to devote adequate … Read This Post

negotiation

In Negotiation, How Much Authority Do They Have?

| | Business Negotiations

While hammering out an agreement during negotiation, a mid-level manager offered a customer a significant price discount. When the discount failed to materialize, the customer sued. In … Read In Negotiation, How Much Authority Do They Have?

New Negotiation Books Offer In-Depth Solutions to Practical Challenges

| | Negotiation Training

Recent negotiation books can help you navigate a variety of pressing challenges. The books offer advice on bouncing back from failure, de-biasing your workplace, and adapting to … Read This Post

improving your negotiation skills

5 Tips for Improving Your Negotiation Skills

| | Negotiation Skills

The prospect of boosting our negotiation skills can be so overwhelming that we often delay taking the necessary steps we can follow to improve, such as taking … Read 5 Tips for Improving Your Negotiation Skills

Lessons from TV Negotiations

Michael Scott, Negotiation Genius? Lessons from TV Negotiations

| | BATNA

Business negotiators can get useful advice from a variety of sources, from books to blogs to training and classes—and even, as it turns out, from TV shows. … Read This Post

BATNA

BATNA and Other Sources of Power at the Negotiation Table

| | BATNA

BATNA negotiations involve a negotiators knowledge of her best alternatives to a negotiated agreement and are one of three sources of negotiating power at the bargaining table, … Read This Post

mediation

Why is Negotiation Important: Mediation in Transactional Negotiations

| | Mediation

We generally think of mediation as a dispute-resolution device. Federal mediators intervene when collective bargaining breaks down. Diplomats are sometimes called in to mediate conflicts between nations. … Read This Post

Wealth and Fairness

Bargaining Power in Negotiations: Leveling the Playing Field

| | Negotiation Skills

Powerful negotiators can be formidable opponents. That’s in part because their bargaining power in negotiations—such as a high position in a hierarchy, wealth, or a great BATNA … Read This Post

value claiming - value conflict

Value Conflict: What It Is and How to Resolve It

| | Conflict Resolution

Some of our most heated negotiations and disputes involve value conflict over our core values, such as our personal moral standards, our religious and political beliefs, and … Read Value Conflict: What It Is and How to Resolve It