collective leadership, Crisis Negotiations

What Is Collective Leadership?

| | Leadership Skills

When we think of successful leaders, we typically envision a solitary person—a president, CEO, or entrepreneur—drawing on their vision, charisma, and drive to inspire and direct others. … Read What Is Collective Leadership?

Negotiation

Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations

| | Negotiation Training

Knowing the norms of ethics and negotiation can be useful whether you’re negotiating for yourself or on behalf of someone else. Each ethical case you come up … Read This Post

conflict resolution

India’s Direct Approach to Conflict Resolution

| | International Negotiation

In our global economy, organizations have unprecedented opportunities to grow by forming partnerships worldwide. Yet when we are negotiating abroad, cultural, language, and other differences can lead … Read India’s Direct Approach to Conflict Resolution

making a deal

Dear Negotiation Coach: Making a Deal When You Have Anxiety

| | Negotiation Skills

One of the issues many negotiators have is anxiety about making a deal. Will it be a fair process? Will you get what you want? Or will … Read This Post

Daniel Kahneman Showed Negotiators a More Rational Path

| | Negotiation Skills

The late psychologist Daniel Kahneman, with his research partner Amos Tversky, spurred a scientific revolution in economics by pinpointing predictable ways in which intuition impairs our judgment. … Read This Post

token concession

A Token Concession: In Negotiation, the Gift that Keeps on Giving

| | Negotiation Skills

When making concessions in negotiation, we tend to assume that a concession must really cost us, financially or otherwise, for the other side to take notice and … Read This Post

team negotiation facilitative leadership

What Is Facilitative Leadership?

| | Leadership Skills

These days, work can often feel chaotic and unfocused. Leaders and followers alike struggle to keep complex group projects moving forward in the face of seemingly insurmountable … Read What Is Facilitative Leadership?

Framing in Negotiation

Framing in Negotiation

| | Business Negotiations

So, you’ve offered what you think is a great deal, but your counterpart doesn’t seem to agree. What’s the problem? The offer may be excellent—it’s how you’ve … Read Framing in Negotiation

Strategies to resolve conflict

Strategies to Resolve Conflict over Deeply Held Values

| | Conflict Resolution

In negotiation, when deeply held beliefs and principles are at stake, typical strategies to resolve conflict may fail, whether in family conflict scenarios or in business. These … Read This Post

negotiation skills

Negotiation Skills: How to Become a Negotiation Master

| | Negotiation Skills

Negotiation jujitsu means breaking the vicious cycle of escalation by refusing to react. Resistance should be channeled into activities such as “exploring interests, inventing options for mutual … Read This Post

negotiation BATNA

In Negotiation, How Much Do Personality and Other Individual Differences Matter?

| | Negotiation Skills

Most negotiation advice centers on the mistakes all of us make. But individual differences in personality, intelligence, and outlook could also affect your talks. Imagine how you … Read This Post

Top Business Negotiations: Apple’s Price-Fixing Defeat

| | Business Negotiations

Back in 2007, unhappy with Amazon’s low, flat price of $9.99 for e-books, five major U.S. publishers negotiated a new business model for e-book pricing with Apple, … Read This Post