settling out of court

Settling Out of Court: Negotiating in the Shadow of the Law

| | Dispute Resolution

When disputes arise, negotiators face the difficult question of whether to try to reach a settlement on their own or hand decision-making power over to a judge, … Read This Post

win-win negotiation

What is a Win-Win Negotiation?

| | Win-Win Negotiations

In an episode of the American television show The Office, bumbling manager Michael Scott consults with a manual on conflict resolution while attempting to mediate a dispute … Read What is a Win-Win Negotiation?

international negotiation

A Top International Negotiation Case Study in Business: The Microsoft-Nokia Deal

| | International Negotiation

Let’s look at the international negotiation case study of Microsoft’s decision to purchase Finnish mobile phone company Nokia’s mobile device business for $9.5 billion. The deal, which … Read This Post

Collaborative negotiation examples

Collaborative Negotiation Examples: Tenants and Landlords

| | Negotiation Training

In the best of times, negotiators brim with resources, energy, and optimism, which inspire collaboration and creativity. In the worst of times, negotiators are so stressed and … Read This Post

anchoring effects

For Sellers, The Anchoring Effects of a Hidden Price Can Offer Advantages

| | BATNA

Imagine yourself in a dilemma that only a privileged few get to experience: You’ve fallen in love with a dazzling, one-of-a-kind home that’s on the market, but … Read This Post

Teach Your Students to Negotiate a Management Crisis

| | Teaching Negotiation

How do you negotiate an internal management conflict in the face of looming crisis and a deep loss of trust? In Discord at the Daily Herald, a … Read This Post

business meeting hands clasped on table

How to Manage Difficult Staff: Gen Z Edition

| | Dealing with Difficult People

Wondering how to manage difficult staff? Some managers are having trouble with employees who entered the workforce during the Covid-19 pandemic. Here are some tips for dealing … Read How to Manage Difficult Staff: Gen Z Edition

intercultural barriers

Solutions for Avoiding Intercultural Barriers at the Negotiation Table

| | Business Negotiations

Even with a common language and the best of intentions, business negotiators from different cultures face special challenges. Try these solutions for avoiding intercultural barriers when preparing … Read This Post

crisis negotiation

Crisis Negotiation Skills: The Hostage Negotiator’s Drill

| | Crisis Negotiations

Here are some negotiating skills from the world of crisis negotiations: Hostage negotiators stress the importance of discussing the “drill”—goals, ground rules, and operating principles—with their team … Read This Post

negotiate with friends

How to Negotiate with Friends and Family

| | Dispute Resolution

“Never do business with friends,” the adage goes. But should you always stay away from an opportunity to negotiate with friends and family? A strict policy of … Read How to Negotiate with Friends and Family

email negotiation

Top Negotiation Case Studies in Business: Apple and Dispute Resolution in the Courts

| | Business Negotiations

In August 2012, a California jury ruled that Samsung would have to pay Apple more than $1 billion in damages for patent violations of Apple products, particularly … Read This Post

negotiations

Setting Standards in Negotiations

| | Salary Negotiations

As the starting point from which all commercial transactions occur, from purchasing equipment to setting salaries, negotiatiosn in business is an essential skill no matter what field … Read Setting Standards in Negotiations