About: Katie Shonk

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Katie Shonk writes articles on negotiation and dispute resolution for the Program on Negotiation. The former editor of Negotiation Briefings, she is also a research associate at Harvard Business School and the Harvard Kennedy School. Shonk received her BS from the University of Illinois at Urbana-Champaign and her MA in creative writing from the University of Texas at Austin. She has published articles in the Harvard Business Review and other management journals. She is also the author of a novel, Happy Now?, and a short story collection, The Red Passport.

  • Win-Lose Negotiation Examples
  • Dealing with Hardball Tactics in Negotiation
  • Labor Negotiation Strategies
  • How to Find the ZOPA in Business Negotiations
  • How to Negotiate Salary: 3 Winning Strategies
  • Servant Leadership Theory
  • How to Negotiate Mutually Beneficial Noncompete Agreements
  • How to Negotiate a Higher Salary after a Job Offer
  • How to Solve Intercultural Conflict
  • Political Negotiation: Negotiating with Bureaucrats
  • Notable Business Negotiations of 2024
  • Elements of Conflict: Diagnose What’s Gone Wrong
  • How an Authoritarian Leadership Style Blocks Effective Negotiation
  • Sales Negotiation Techniques
  • Managing Difficult Employees, and Those Who Just Seem Difficult
  • Mandated Mediation: What to Expect
  • 5 Conflict Resolution Strategies
  • 5 Types of Negotiation Skills
  • Using Principled Negotiation to Resolve Disagreements
  • Negotiation Examples: How Crisis Negotiators Use Text Messaging
  • Women and Negotiation: Narrowing the Gender Gap in Negotiation
  • Will You Avoid a Negotiation Impasse?
  • How to Handle Difficult Customers
  • 3 Types of Conflict and How to Address Them
  • 5 Win-Win Negotiation Strategies
  • Cross-Cultural Communication in Business Negotiations
  • The Two Koreas Practice Conflict Management
  • Top 10 Negotiation Skills You Must Learn to Succeed
  • What is Anchoring in Negotiation?
  • Causes of Conflict: When Taboos Create Trouble
  • What is Conflict Resolution, and How Does It Work?
  • Negotiation Advice: When to Make the First Offer in Negotiation
  • Negotiation Team Strategy
  • Top 10 Dispute Resolution Skills
  • The Process of Business Negotiation
  • When Dealing with Difficult People, Look Inward
  • Interpersonal Conflict Resolution: Beyond Conflict Avoidance
  • How to Ask for a Salary Increase
  • Moral Leadership: Do Women Negotiate More Ethically than Men?
  • Negotiation Location Contributes to a Troubled Climate Change Summit
  • Major Negotiations in History: In Paris Climate Talks, Planning Was Key
  • Famous Negotiators: Angela Merkel and Vladimir Putin
  • Crisis Communication Examples: What’s So Funny?
  • Take your BATNA to the Next Level
  • Collaborative Negotiation Examples: Tenants and Landlords
  • Is Cross-Cultural Conflict Resolution Education Collaborative Enough?
  • How to Deal with Difficult Customers
  • Everyday Negotiation Situations: Should You Negotiate Service Fees?
  • Dealing with Difficult Clients: Price Negotiations
  • Can AI Mediation Help Bridge Political Divides?