negotiations

Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy

| | Win-Win Negotiations

Win-win negotiation proved elusive for Spotify in 2006 negotiations with Taylor Swift. Seeming to have learned from that episode, the streaming service recently negotiated changes to its … Read This Post

alternative dispute resolution

What is Alternative Dispute Resolution?

| | Dispute Resolution

So, you’re stuck in a serious dispute, but you’re desperate to avoid the hassle and expense of a court case. You’ve heard about alternative dispute resolution but … Read What is Alternative Dispute Resolution?

umbrella agreement

What Is an Umbrella Agreement?

| | Dispute Resolution

Business negotiators tend to want the best of both worlds. When reaching an agreement, they want to pin down parties’ respective rights and responsibilities, but they also … Read What Is an Umbrella Agreement?

conflict resolution

India’s Direct Approach to Conflict Resolution

| | International Negotiation

In our global economy, organizations have unprecedented opportunities to grow by forming partnerships worldwide. Yet when we are negotiating abroad, cultural, language, and other differences can lead … Read India’s Direct Approach to Conflict Resolution

win lose negotiations

Win-Lose Negotiation Examples

| | Win-Win Negotiations

When we think of win-lose negotiation examples, we think of competitions in which it seemed that one party had to succeed and the other had to fail. … Read Win-Lose Negotiation Examples

managing cultural differences

Managing Cultural Differences in Negotiation

| | International Negotiation

It’s important to educate yourself about your counterpart’s culture so that you don’t risk offending her or seeming unprepared. At the same time, it would be a … Read Managing Cultural Differences in Negotiation

negotiations

Managing Expectations in Negotiations

| | Conflict Resolution

Successful negotiators work hard to ensure that when they and their counterpart leave a negotiation, both sides feel satisfied with the agreement. Why should you care whether … Read Managing Expectations in Negotiations

everyday negotiation situations

Everyday Negotiation Situations: Should You Negotiate Service Fees?

| | Negotiation Skills

Imagine that you’re about to hire someone to provide a service—say, to repair your leaky roof, design a new website for your business, or host an online … Read This Post

dispute resolution

Dispute Resolution Strategies for Managing Internal Conflicts in Organizations

| | Dispute Resolution

How can dispute resolution skills in negotiation help manage internal conflicts within an organization? This article draws from negotiation research to present some bargaining tips on how … Read This Post

negotiating

Negotiating the Good Friday Agreement

| | Conflict Resolution

Retired US Senator George Mitchell played a critical role in negotiating the Good Friday Agreement in Northern Ireland. In an interview with Susan Hackley, Managing Director of … Read Negotiating the Good Friday Agreement

negotiations

Stonewalling in Negotiations: Risks and Pitfalls

| | Negotiation Skills

Contract negotiations between Jason Pierre-Paul and the New York Giants demonstrate the hazards of intentionally stonewalling your counterpart in negotiations. A successful defensive end with the Giants … Read Stonewalling in Negotiations: Risks and Pitfalls

Dealing with Difficult Clients Price Negotiations 3

Dealing with Difficult Clients: Price Negotiations

| | Dealing with Difficult People

Dealing with difficult clients is never easy. To get a client relationship off on the right foot, follow guidelines from research to ensure that price negotiations go … Read This Post