types of conflict, conflict styles how to handle conflict

3 Types of Conflict and How to Address Them

| | Conflict Resolution

In the workplace, it sometimes seems as if conflict is always with us. Miss a deadline, and you are likely to face conflict with your boss. Lash … Read 3 Types of Conflict and How to Address Them

settling out of court

Settling Out of Court: Negotiating in the Shadow of the Law

| | Dispute Resolution

When disputes arise, negotiators face the difficult question of whether to try to reach a settlement on their own or hand decision-making power over to a judge, … Read This Post

relationship building

The Importance of Relationship Building in China

| | International Negotiation

Although most Americans treat those they know differently than they treat strangers, Chinese relationship building towards insiders and outsiders tends to be more extreme than in the … Read The Importance of Relationship Building in China

how to negotiate pay, discussing salary at work, How to Ask for a Salary Increase, Salary Negotiations

How to Ask for a Salary Increase

| | Salary Negotiations

Asking for a raise can be a nerve-wracking proposition. But if you think you’re underpaid and due for a salary increase, a successful request can make a … Read How to Ask for a Salary Increase

Price Anchoring

Price Anchoring 101

| | Negotiation Skills

Opening offers have a strong effect in price negotiations. The first offer typically serves as an anchor that strongly influences the discussion that follows. In research documenting … Read Price Anchoring 101

mutually beneficial agreement

For a Mutually Beneficial Agreement, Collaboration is Key

| | Negotiation Skills

At the Program on Negotiation, we urge you to aim higher by combining such competitive value-claiming with collaborative value creation. Not because it’s the “nice” thing to … Read This Post

dispute resolution

What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation

| | Dispute Resolution

When it comes to dispute resolution, there are so many choices available to us. Understandably, disputants are often confused about which process to apply to their situation. … Read This Post

negotiations

Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals

| | International Negotiation

Communication in negotiation is the means by which negotiators can achieve objectives, build relationships, and resolve disputes. Most negotiators know that it is the most important tool … Read This Post

Great Negotiators

Negotiating a Salary When Compensation Is Public

| | Salary Negotiations

Faced with the prospect of negotiating a salary with a new employer, job candidates often feel anxious, confused, and tentative. Historically, organizations have tended to keep information … Read Negotiating a Salary When Compensation Is Public

conflict negotiation

Four Conflict Negotiation Strategies for Resolving Value-Based Disputes

| | Dispute Resolution

In many negotiations, both parties are aware of what their interests are, and are willing to engage in a give-and-take process with the other party to come … Read This Post

negotiation advice

Negotiation Advice for Buying a Car: Tips for Improving Your Negotiating Position

| | Business Negotiations

How can you negotiate the best possible price for a new car? This is a common negotiation question, and naturally so. A car is one of the … Read This Post

reservation point in negotiation

Reservation Point in Negotiation: Reach Negotiated Agreements by Asking the Right Questions

| | Negotiation Skills

A reservation point negotiation is a bargaining scenario in which each side is trying to reconcile the other’s highest offer and the other’s lowest price. This negotiation … Read This Post