Business Negotiations

Effective business negotiation is a core leadership and management skill. This is the ability to negotiate effectively in a wide range of business contexts, including dealmaking, employment discussions, corporate team building, labor/management talks, contracts, handling disputes, employee compensation, business acquisitions, vendor pricing and sales, real estate leases, and the fulfillment of contract obligations. Business negotiation is critical to be creative in any negotiation in a business setting. Business negotiation strategies include breaking the problem into smaller parts, considering unusual deal terms, and having your side brainstorm new ideas.

Leveraging the contrast effect is also a powerful tool in negotiations. You might ask for more than you realistically expect, accept rejection, and then shade your offer downward. Your counterpart is likely to find a reasonable offer even more appealing after rejecting an offer that’s out of the question. Additionally, offering several equivalent offers that aim higher than your counterpart is likely to accept will elicit reactions that can help you frame a subsequent set that, thanks in part to the contrast effect, are more likely to hit the mark.

Building a team is critical to negotiations in business. To prevent conflicts among diverse, strong-minded team members from overshadowing group goals, negotiation teams should spend at least twice as much time preparing for upcoming talks as they expect to spend at the table. Because the other side will be ready and willing to exploit any chinks in your team’s armor, it’s important to hash out your differences in advance.

Other business negotiation tips include curbing overconfidence, creating value in the negotiation, establishing a powerful BATNA, effective use of emotions at the bargaining table, caucusing, delineating your zone of possible agreement, and other skills geared toward an integrative bargaining outcome rather than a distributive, or haggling, bargaining outcome.

In addition, considering the ethical and legal repercussions of a deal to insure that it is a true win-win is the hallmark of every experienced business negotiator.

Articles include many business negotiation examples, and explore concepts such as creative dealmaking, renegotiating unfavorable deals, seeking advice from a negotiation opponent, identifying a solid BATNA and crafting draft agreements.

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Dear Negotiation Coach: Making Budget Negotiations Add Up

PON Staff   •  06/07/2022   •  Filed in Business Negotiations

budget negotiations

Budget negotiations aren’t always as static as they seem at first, as one of our readers discovered. Especially in a field where “low-cost” providers can race to the bottom on price, it’s important to highlight the difference between value and cost. This question came to us recently, and illustrates how vital it is to recognize … Learn More About This Program

Dear Negotiation Coach: Assessing Good Negotiation Skills

PON Staff   •  03/08/2022   •  Filed in Business Negotiations

good negotiation skills

One way to improve your negotiation outcomes is to review your past negotiations. Even if you already have good negotiation skills, there are always areas where you might improve. That could be said of even the best negotiators. But how can you objectively assess your own performance? Hal Movius, coauthor (with Lawrence E. Susskind) of … Learn More About This Program

Dealing with Difficult People and Unethical Negotiation Tactics

PON Staff   •  03/07/2022   •  Filed in Business Negotiations

dealing with difficult people at marlins park

The fallout from unfair and ill-advised negotiated agreements can reverberate for years to come, as the City of Miami learned from its 2009 stadium deal with former Florida Marlins owner Jeffrey Loria. The story highlights aspects of dealing with difficult people, including their threats, questionable claims, and other potentially unethical negotiation tactics.
The Great Switcheroo
Back in … Learn More About This Program

Negotiation Research You Can Use: Are Women More or Less Likely than Men to Use Deceptive Tactics in Negotiation

PON Staff   •  01/20/2022   •  Filed in Business Negotiations

Civic mindset

Men tend to claim more resources than women in negotiation. Why? Gender discrimination and men’s greater propensity to negotiate are two explanations backed up by research. In a study, University of North Carolina professor Jason R. Pierce and Northwestern University professor Leigh Thompson identified another reason: men are more willing than women to resort to … Learn More About This Program

When Negotiation Mistakes Compound over Time

PON Staff   •  11/15/2021   •  Filed in Business Negotiations

salary negotiations

When we think of our worst negotiation mistakes, they tend to be recent blunders. But what about negotiation mistakes whose repercussions accumulate over years, even decades? A failed negotiation case study from 1976 shows how carelessly negotiated deals can lead to long-term headaches and losses.

A Short Season
In 1974, brothers Ozzie and Daniel Silna, Latvian immigrant … Read When Negotiation Mistakes Compound over Time

Business Skills: Make Concessions Strategically in Negotiation

Katie Shonk   •  09/27/2021   •  Filed in Business Negotiations

business skills

Business negotiators generally understand that to get what they want from another party or parties, they will have to give something away. But what concessions should you offer in the deal-making process, and what form should they take? New research on concession making in negotiation offers tips to add to your repertoire of business skills.
Finding … Learn More About This Program

Coping with Conflicts of Interest in an Offer Negotiation

PON Staff   •  09/23/2021   •  Filed in Business Negotiations

offer negotiation

This famous offer negotiation illustrates how negotiators and other decision makers sometimes have the difficult task of remaining impartial when facing a conflict of interest. The actions of the special committee of Dell’s board as the company’s CEO and founder, Michael Dell, moved forward with a leveraged buyout suggest precautions you can take when navigating … Learn More About This Program

Using Effective Group Leadership to Bring a Multiparty Agreement Back from the Brink

PON Staff   •  09/09/2021   •  Filed in Business Negotiations

All-In-One

In December 2015 in Paris, delegates from 195 nations celebrated the results of effective group leadership when they reached agreement on a landmark global climate accord. But a year and a half later, the future of the accord sank into doubt when American president Donald Trump revealed he was withdrawing the United States from the … Learn More About This Program

M&A Negotiation Tactics: In Discovery-WarnerMedia Deal, AT&T Tries, Tries Again

Katie Shonk   •  06/14/2021   •  Filed in Business Negotiations

m&a negotiation tactics

It was a dramatic about-face. In mid-2018, AT&T finalized its $85 billion purchase of Time Warner after successfully fighting off U.S. government antitrust lawsuits. Just less than three years later, in May 2021, AT&T announced it was spinning off Time Warner, now known as WarnerMedia, after merger-and-acquisition (M&A) negotiations with media company Discovery. If approved … Learn More About This Program

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