Conflict Resolution

Adapted from “Negotiating with Regulators,” by Lawrence Susskind (professor, Massachusetts Institute of Technology), first published in the Negotiation newsletter.

When preparing to launch new products, plans, and innovations, an organization often must apply for licenses, permits, and other types of regulatory approvals from government agencies. Thankfully, even the most elaborate application processes allow individual regulators a … Read Dealing With the Government

Adapted from “Negotiating with Your Advisers,” first published in the Negotiation newsletter.

Our most trusted advisers face conflicts of interest between what is best for them and what is best for us. An attorney might give different advice about whether to settle a lawsuit depending on whether she would be paid by the hour or receive … Read Why Disclosure Doesn’t Work

Adapted from the Negotiation newsletter.

Imagine an upcoming negotiation. How will you respond if your opponent seems bent on provoking an argument? If you’re like most people, you’ll have difficulty predicting your precise response. Professor Dan Gilbert of Harvard University found that when asked how a positive or negative event will affect their happiness, people accurately … Read Do You Really Know Yourself?

Author: Sue Shellenbarger

It’s never easy to ask for a raise or extra perks, especially during a recession. To make matters worse, many workers have trouble negotiating a new compensation package on their own behalf. In this column, Iris Bohnet, a public policy professor and vice chair of the Program on Negotiation at Harvard Law School, … Read The Economy’s Looking Up: So, Can I Have a Raise?

Professor Robert Bordone, director of the Harvard Negotiation and Mediation Clinical Program and Tobias Berkman, Associate of HNMCP, published an article in the Harvard Negotiation Law Review titled Negotiation Advice for the 112th Congress. To read the full article, click here.

“There will be many post-mortems in the wake of the historic changes brought about … Read Negotiation Advice for the 112th Congress

Adapted from “Battles of the Experts,” first published in the Negotiation newsletter.

Sometimes conflict is triggered by honest disagreements over the facts. When one partner buys out another, for example, the two might disagree about the value of the business. Similarly, if a piece of high-tech equipment fails, the manufacturer might point to improper maintenance while … Read Dueling Experts?

Co-authored by Pierre Pettigrew, Mark Freeman,
Robert C. Bordone, Reza Nasri, Balaji Chandramohan

In the 21st century, the power to persuade will be a more practical and useful tool for settling disputes than flexing either military or economic muscle. In this posting, Robert C. Bordone, Thaddeus R. Beal Clinical Professor of Law and Director of the Harvard … Read Winning in the New Century Means…

Jeswald W. Salacuse (Henry J. Baker Professor of Law; former Dean, Fletcher School of Law and Diplomacy, Tufts University; author of The Global Negotiator and Seven Secrets for Negotiating with Government)

If you think that hammering out a deal which is agreed to by all parties is the last step, think again. Now you’ve got to … Learn More About This Program

“In the polarized atmosphere of Washington, D.C. today, consensus is becoming an increasingly rare commodity, as this year’s debates over health care reform and financial regulation have made clear.  To help curb that trend, twenty senior federal officials – both Republicans and Democrats – met in Washington in July to hone … Learn More About This Program

Lawrence Susskind, Ford professor of Urban and Environmental Planning, The Massachusetts Institute of Technology; author of Built to Win; co-author of Breaking Robert’s Rules and Breaking the Impasse

Building consensus among regulators and the oil and gas industry about how to avoid future oil spills may be easier than previously thought. In this posting, Lawrence Susskind … Learn More About This Program