Using Mediation to Promote Organizational Development: A European Perspective
Presenter:
Dr. Wilfried Kerntke
Dr. Wilfried Kerntke, co-founder of “Inmedio,” a German consulting firm specializing in conflict resolution, will discuss how his firm works with large companies and governmental organizations to resolve internal conflicts and create organizational change in the process.
Dr. Kerntke will speak about Inmedio’s formula for working with such large companies as Daimler Chrysler and REWE Trading to analyze their internal conflicts and use those conflicts as an opportunity for organizational change. He will explain how Inmedio uses “communication design controlled by the parties,” and how that technique insures inclusion of stakeholders and useful feedback loops.
Inmedio, a consulting firm founded in 1997 with offices in Berlin and Frankfurt, has six mediators/consultants who work for clients in Germany, Switzerland, Austria and Italy.
Following Dr. Kerntke’s talk is a Peervision case conference, in which Debra Filiuran will present a case that came to mediation through a court referral as a result of a “misunderstanding” involving long-time friends. One party was suing for money she felt was owed to her. Both parties brought advocates with them, and in all, a total of 10 people participated in the mediation. In her discussion, Debra will highlight the complications that arise from having multiple parties participating in a mediation.
Debra Filiurin, LMHC, CGP is a mediator and psychotherapist in private practice with 20 years of clinical experience and a specialty in group therapy. Debra is the supervisor of the District Court program for the Community Dispute Settlement Center.
RSVP is necessary
