What’s so great about small talk?

With most of our negotiations unfolding at a distance these days, rapport building may feel like a waste of time. In fact, it’s more important than ever.

By PON Staff on September 1st, 2020

Article Excerpt

This spring and summer, professional sports leagues scrambled to negotiate deals with players’ unions to start or resume their seasons with health, financial, and logistical accommodations for the Covid-19 pandemic. Most reached mutually agreeable deals, with some bumps in the road.

Then there was Major League Baseball (MLB).

As they tried to work out when the 2020 … Read What’s so great about small talk?

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What’s so great about small talk?

With most of our negotiations unfolding at a distance these days, rapport building may feel like a waste of time. In fact, it’s more important than ever.

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