Governmental Role-Play:

Consultant, The

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Two-party, multi-issue negotiation in which the parties are at an apparent impasse: the most one party can pay is substantially less than the least the other party can accept.

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Please note: you must order a copy (a.k.a. license/usage fee) for every person participating in the simulation in your course. This simulation has multiple roles, so you will be unable to complete your purchase without meeting the minimum quantity requirement of copies per role.

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SCENARIO:

S. Smith, of the town Riverton, has been assigned the task of overseeing the reprogramming of the town's computerized municipal operations and the training of those employees. Smith, after careful review, has selected J. Brown of Northeast Computer Services for the sizable job. The problem, however, is that Brown has offered to do the job for $20,000, somewhat below the corporate rate, and Smith, due to a restricted budget, is constrained to spending no more than $10,000. The two have agreed to one last meeting in hopes of reaching an acceptable solution.

 

Teaching Materials:

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General Information

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Teaching Note (from the Tendley Contract)

 

PROCESS THEMES: Anchoring; BATNA; Constituents; Constraints; Fairness; Interests, dovetailing; Objective criteria; Offers, first; Options, generating; Pareto optimization; Precedents; Risk perception

MAJOR LESSONS:

The available data allow a number of more or less equally persuasive arguments about what a "fair" contract would be. This is at a minimum good practice in developing and using objective criteria. Beyond that, the case presents the more difficult challenge of finding an objective basis with which to judge the applicability of alternative objective criteria.

Consultant, The Attributes

Publisher: Program on Negotiation
Time required:
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Neutral third party present:
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Non-English version available: French, Spanish, Turkish