Corporate Decision Making Role-Play:

Designing an Integrated Account System Facilitation in the Company

$0.00$6.50

Deborah Kolb and Lawrence Susskind

Five-person, multi-issue, facilitated negotiation among four managers and a Human Resources facilitator over the design of the company's new account system

Quantity

Please note: you must order a copy (a.k.a. license/usage fee) for every person participating in the simulation in your course. This simulation has multiple roles, so you will be unable to complete your purchase without meeting the minimum quantity requirement of copies per role.

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Scenario: This is a four party, multi-issue, team decision involving the development of a new account system. The HR representative serves as facilitator. The exercise examines ways that a fifth party, the facilitator, assists the process of consensus building in a tense conflict situation. Key lessons include:

  • Gathering information about interests and options.
  • Packaging agreements across interests that are valued differently.
  • Managing a process of agreement through coalition building.
  • Practicing the functions and responsibilities of human resource facilitators.

 

Designing an Integrated Account System Attributes

Time required: 3-5 hours
Number of participants: 5
Teams involved: No
Agent present: None
Neutral third party present: Facilitator
Scoreable: No
Teaching notes available: Yes