PON – Program on Negotiation at Harvard Law School - https://www.pon.harvard.edu
Business and Commercial Role-Play:
Terminal Lighting Problems
$0.00 – $6.00
Marjorie Corman Aaron and JAMS/ Endispute
Two-party integrative negotiation between a contractor and an airport client regarding the delayed installation of lighting fixtures
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SCENARIO:
The light fixtures that were ordered for the new airport terminal projects have gone through a series of delays, and are now not coming at all. The Airport Authority's engineer just learned about this, but the contractor asserts that he sent a memo concerning the problem weeks ago. There is some disagreement over this issue. The terminal project needs the light fixtures in order to be completed on schedule. The two parties are meeting to discuss the problem.
MAJOR LESSONS:
Good preparation of the case requires accurate assessment of BATNAs, deciding what information to keep confidential, and anticipating the other party's demands.
The two parties have to work in order to get the terminal ready in time, despite hurt feelings concerning the problem.
Prof. Susskind’s Top 5 Environmental Negotiation Teaching Materials
From time to time, the Teaching Negotiation Resource Center asks PON-affiliated faculty to nominate their top five books, top five teaching videos or top five role-play simulations in certain fields or teaching settings. These change periodically.