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BooksView DetailsBeyond ReasonUsing Emotions as You Negotiate
Roger Fisher and Daniel Shapiro
Winner of the 2005 CPR Award for Excellence in ADR (Outstanding Book Category). Practical and straightforward advice to use emotions to turn a professional or personal disagreement - big or small - into an opportunity for mutual gain. -
BooksView Details
Negotiating the NonnegotiableHow to Resolve Your Most Emotionally Charged Conflicts
Daniel Shapiro
William Ury (coauthor of Getting To Yes) calls this book a "Masterpiece—clear, insightful, and practical… Highly recommended!"
