In one of the top examples of international negotiation in April 2013, Apple CEO Timothy D. Cook made the unusual move of apologizing to Chinese customers for his company’s warranty policy and promised to make amends, the New York Times reports.
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When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict and negotiation
Often when disagreement or conflicts arise between two or more parties, these parties may use negotiation and other ADR techniques to come to an satisfying resolution to the conflict.
The following items are tagged conflict and negotiation:
3 Types of Conflict and How to Address Them
In the workplace, it sometimes seems as if conflict is always with us. Miss a deadline, and you are likely to face conflict with your boss. Lash out at a colleague who you feel continually undermines you, and you’ll end up in conflict. And if you disagree with a fellow manager about whether to represent … Read 3 Types of Conflict and How to Address Them
Israeli Settlement Withdrawal: Negotiation lessons from the past, and planning for the future
This presentation by Karen Lee Bar-Sinai and Prof. Robert Mnookin is the fourth seminar exploring the role of urban planning in negotiation, co-sponsored by the Middle East Negotiation Initiative (MENI) at the Program on Negotiation and the Harvard Graduate School of Design.
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Unilateral Initiatives in the Israeli/Palestinian Conflict
Yaakov Katz, a correspondent for The Jerusalem Post and Jane’s Defence Weekly, and Prof. Robert Mnookin, the Samuel Williston Professor of Law at Harvard Law School, will discuss Unilateral Initiatives in the Israeli/Palestinian Conflict.
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Yemeni Activist and Nobel Peace Prize winner Tawakkol Karman to speak at Harvard
The Program on Negotiation at Harvard Law School, in partnership with The Center for Public Leadership and the Institute of Politics at Harvard Kennedy School
invites the public to an address by
Tawakkol Karman Nobel Peace Prize Co-recipient, 2011 Yemeni Political Activist and Journalist
When: Thursday, June 7, 2012
Time: 6 p.m.
Where: Institute of Politics Forum, Harvard Kennedy School
Free and open … Read More
Negotiation and Leadership
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Conflict Management and Negotiation: Personality and Individual Differences That Matter
- Causes of Conflict: When Taboos Create Trouble
- What is Conflict Resolution, and How Does It Work?
- Interpersonal Conflict Resolution: Beyond Conflict Avoidance
- Conflict Management Skills When Dealing with an Angry Public
- Crisis Negotiations
- Dealing with Difficult People
- Dealmaking
- How to Counter Offer Successfully With a Strong Rationale
- Perspective Taking and Empathy in Business Negotiations
- Understanding Exclusive Negotiation Periods in Business Negotiations
- Try a Contingent Contract if You Can’t Agree on What Will Happen
- Contract Negotiation Skills: Setting Yourself Up for Success
- Dispute Resolution
- International Negotiation
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Check Out the All-In-One Curriculum Packages – Available for Some of Our Most Popular Simulations
- Join Us in Cambridge for a Summit on AI and Negotiation
- Teach by Example with These Negotiation Case Studies
- Teaching Critical Leadership Skills
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Win-Win Negotiations